Citrix Managed Services

A Citrix infrastructure is a formidable tool to provide virtual workspaces for your company, but its management and upkeep require know-how and specialized resources.

Remove this responsibility from your workload and stop worrying about recruiting and training qualified staff: let us manage your Citrix environment. With our expertise and mastery of specialized IT infrastructures, you can focus your attention on your core business and control your IT budget.

Our team is an
extension
of your own.

We will provide exceptional customer service tailored precisely to your needs and business goals.
We maximize the availability and performance of your infrastructure.
We take on routine tasks, so your team can concentrate their efforts on strategic projects.
We prepare comprehensive performance reports and regular assessments of your infrastructure to ensure peak performance.
We can recommend the best products for your needs: Cortex is product agnostic.
Reduce costs, free yourself of these specialized tasks, and return your undivided attention to your essential services.

Whether your Citrix environment has 500 or 50,000 users, you can breathe easy and let us manage it with confidence.
Our reliable team of certified Citrix administrators and architects is available 24/7!
No need to worry about holiday or leave of absence replacement.

Case studies

VDI platform application packaging
VDI (Citrix) setup: 1,500 workstations

Within the scope of the Endeavor project, a large national airline company trusted Cortex for their VDI platform application packaging. The project transformed 3,000 workstations into virtual stations (VDI). The transformation affected our client’s four lines of business: airport, call centre, cargo, and maintenance, and the catalogue to be analyzed and virtualized included 750 applications. Cortex now manages the client’s VDI environment operations.

The client’s requirements
Our client did not have the internal resources and skills required to complete the project on their own. The project’s specificity, technical complexity and scope required a dedicated and multidisciplinary team striving to deliver high-quality projects on time. The company chose to rely on Cortex Génie Humain mainly due to the team’s quality. Our team is comprised of professionals certified in Citrix, VMware and Microsoft and renowned in the fields of VDI architecture, large-scale project management and non-compatible application integration. Today, Cortex Génie Humain still works closely with the manufacturers and software developers.

The challenge
After a few months of delivery, it became clear that many of the project’s aspects were not adequately covered by our client’s other partners. Cortex then took control of most aspects of delivery to complete the project and ensure that all the client’s requirements were met. Cortex Génie Humain adapted quickly and efficiently, and reorganized the teams as needed.

The solution
Cortex Génie Humain participated in all phases of the project. The client relied on Cortex to ensure proper project governance, management, automation, and application installations in the virtual sessions (APP-V packaging) and adequate application integration (including non-compatible applications) in the VDI sessions, but also to ensure technical leadership within integration teams. Cortex Génie Humain resources also supported the client’s internal teams.

The advantages
The new virtualized environment increased information system security while reducing material and maintenance-related costs and lowering energy consumption. It also helped optimize the deployment of new application functionalities. Following the project’s success, the client chose Cortex to ensure the proper operations of their VDI environment (cf. achievement: VDI (Citrix) operations on 1,500 workstations). Indeed, Cortex Génie Humain has its own specialized VDI platform operations centre.

Technology
Citrix XenApp, Citrix XenDesktop, MS- App-V, VMware, NetScaler

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about our Citrix Infrastructure Solutions.

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