Platform Modernization

01 Mar 25

Cortex and Air Canada: A success story

Air Canada modernise son centre d’appels avec Cortex Génie Humain et AWS AppStream 2.0 Une collaboration stratégique au service de la modernisation Amélioration de la modularité 0 % Réduction du temps d’arrêt 0 % Reduction in top-priority events 0 % Accelerated onboarding of new user groups 0 % « Nous avions…
Read More
01 Mar 25

Cortex and Air Canada; A success story

Air Canada Modernizes Its Call Center with Cortex Génie Humain and AWS AppStream 2.0 A Strategic Collaboration to Drive Modernization Improvement in scalability 0 % Reduction in downtime 0 % Reduction in top-priority events 0 % Accelerated onboarding of new user groups 0 % « We had the right solution and…
Read More
18 Dec 24

VDI operational management

VDI operational management; Continuous optimization and 24/7 support for maximum productivity of 1500 Virtual Workstations” VDI implementation (Citrix) 1500 workstations As part of the Endeavor project, a large national airline called on Cortex Génie Humain to ensure the packaging of applications on a VDI platform.…
Read More
13 Dec 24

The METRO project

Large-scale digital transformation for enhanced efficiency and optimized security in the financial sector Major infrastructure upgrade The METRO (Modernization of the Technological Environment and Operational Enhancement) project is a global project to update the entire technological infrastructure of a large Canadian financial institution. The need…
Read More