Platform Modernization Archives - Cortex Human Engineering

01 Mar 25

Cortex and Air Canada: A success story

Air Canada Modernizes Its Call Center with Cortex Human Engineering and AWS AppStream 2.0 A Strategic Collaboration for Modernization Improved Scalability 0 % Reduced Downtime 0 % Reduction in Top-Priority Events 0 % Accelerated Onboarding of New User Groups 0 % “We had…

01 Mar 25

Cortex and Air Canada; A success story

Air Canada Modernizes Its Call Center with Cortex Génie Humain and AWS AppStream 2.0 A Strategic Collaboration to Drive Modernization Improvement in scalability 0 % Reduction in downtime 0 % Reduction in top-priority events 0 % Accelerated onboarding of new user groups 0 % “We had the right solution and…

18 Dec 24

VDI operational management

VDI operational management; Continuous optimization and 24/7 support for maximum productivity of 1500 Virtual Workstations” VDI implementation (Citrix) 1500 workstations As part of the Endeavor project, a large national airline called on Cortex Génie Humain to ensure the packaging of applications on a VDI platform.…

13 Dec 24

The METRO project

A large-scale digital transformation for enhanced efficiency and optimized security in the financial sector Major infrastructure upgrade The METRO (Modernization of the Technological Environment and Operational Enhancement) project is a comprehensive project to update the entire technological infrastructure of a major Canadian financial institution. The need…

12 Dec 24

Air Canada Modernizes Its Call Center with Cortex Human Engineering and AWS AppStream 2.0

Air Canada Modernizes its Call Center with Cortex Human Engineering and AWS AppStream 2.0 Air Canada, a major player in the airline industry, aimed to modernize its call center by replacing an on-premises VDI environment with AppStream 2.0, an application streaming solution based on…

12 Dec 24

Transforming Legal Technology: How Cortex Human Engineering Revolutionized Dye & Durham's Global Infrastructure with AWS Workspaces

A Major Challenge for a Global Leader As a leader in its field, Dye & Durham is one of the world's largest providers of legal software. Cortex Génie Humain was called upon for its unparalleled expertise in End User Computing. The objective was to implement a platform…

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